Terms & Conditions

Please read these terms carefully before using our services

Last updated: January 2025 Effective immediately

Welcome to Salan Famonie Natural Oil. These Terms and Conditions ("Terms") govern your use of our website and the purchase of our premium natural oil products. By accessing our website or making a purchase, you agree to these Terms.

1 Acceptance of Terms

By using our website, placing an order, or accessing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

Note: These terms may be updated from time to time. Continued use of our services constitutes acceptance of revised terms.

2 Products and Services

Product Information

  • All product descriptions, images, and specifications are provided for informational purposes
  • We strive for accuracy but cannot guarantee that all product information is error-free
  • Product availability is subject to change without notice
  • We reserve the right to discontinue any product at any time

Natural Oil Safety

  • Our products are for external use only unless specifically stated otherwise
  • Perform a patch test before first use to check for allergic reactions
  • Keep out of reach of children and pets
  • Consult healthcare professionals if pregnant, nursing, or have medical conditions

3 Orders and Acceptance

When you place an order through our website, you are making an offer to purchase products under these Terms.

Order Process

  • Order confirmation does not constitute acceptance of your order
  • We reserve the right to reject any order for any reason
  • Acceptance occurs when we ship your order
  • We may require additional verification for large orders

Order Accuracy

Please review your order carefully before submitting. We are not responsible for errors in orders placed by customers.

4 Payment Terms

Accepted Payment Methods

Visa

Mastercard

PayPal

Apple Pay

Payment Terms

  • All payments must be made in full at the time of order
  • Prices are subject to change without notice
  • All prices are in USD unless otherwise specified
  • Taxes and shipping costs are calculated at checkout
  • Payment processing is handled by secure third-party processors

5 Shipping and Delivery

Shipping Policy

  • We ship to addresses within the United States and select international locations
  • Shipping times are estimates and not guaranteed
  • Risk of loss transfers to buyer upon delivery to carrier
  • Additional charges may apply for expedited shipping

Standard Delivery Times

  • • Standard Shipping: 3-7 business days
  • • Express Shipping: 1-3 business days
  • • International: 7-21 business days

6 Returns and Refunds

Return Policy

30-Day Satisfaction Guarantee: Return unused products within 30 days for a full refund.

Return Conditions

  • Products must be unused and in original packaging
  • Return shipping costs are the responsibility of the customer
  • Refunds will be processed within 5-10 business days
  • Custom or personalized products are not eligible for return
  • Products damaged due to misuse are not eligible for return
Initiate Return Request

7 Limitation of Liability

Important Disclaimers

  • Products are sold "as is" without warranties of any kind
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the purchase price of products
  • We make no medical claims about our products

User Responsibilities

  • Use products only as directed
  • Discontinue use if adverse reactions occur
  • Consult healthcare professionals for medical advice
  • Store products properly according to instructions

Questions About These Terms?

Our customer support team is here to help clarify any questions you may have.

Contact Support View FAQs

These Terms and Conditions are governed by the laws of the United States.

For legal inquiries, please contact our legal department at legal@salanfamonie.com

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